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(IT-NEWSWIRE.COM, May 26, 2017 ) Interactive voice response (IVR) is an automated telephony system that interacts with callers, collects information, and routes calls to the appropriate recipient. An IVR system (IVRS) receives a voice input and touch-tone keypad selection and provides responses by means of voice, fax, callback, and e-mail.
Publisher's analysts forecast the global IVR system market to grow at a CAGR of 12.63% during the period 2017-2021.
For more information about this report: http://www.reportsweb.com/global-interactive-voice-response-system-market-2017-2021 .
Covered in this report
The report covers the present scenario and the growth prospects of the global IVR system market for 2017-2021. To calculate the market size, the report presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources.
The market is divided into the following segments based on geography:
- Americas
- APAC
- EMEA
Publisher's report, Global IVR System Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.
Key vendors
- Avaya
- Cisco Systems
- Convergys
- Genesys
Request Sample Copy at http://www.reportsweb.com/inquiry&RW0001684568/sample .
Other prominent vendors
- Altitude
- Aspect Software
- Diagenix
- Exotel Techcom
- Enghouse Interactive
- inContact
- NEC
- Ozonetel
- Pronexus
- Unify
- Vocalcom
- Zendesk
Market driver
- Exponential increase in contact center data.
- For a full, detailed list, view our report
Market challenge
- Technological challenge to IVR system.
- For a full, detailed list, view our report
Market trend
- Rise in use of multi-channel and multi-modal access.
- For a full, detailed list, view our report
Inquire for Report at http://www.reportsweb.com/inquiry&RW0001684568/buying .
ReportsWeb.com
Priya Sisodia
+1-646-491-9876
sales@reportsweb.com
Source: EmailWire.Com 
Source: EmailWire.com
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